See Who We Quoted and Find Out What They Said!




Use the page number following the name and title of each professional to locate in our book what they said.



CHAPTER 1 – Taking Charge of Your Professional Life

JIM ROHN --  Motivational Speaker; Author of Leading an Inspired Life -- Page 9

JILL A. LAJDZIAK --  President and CEO, QEK; Former General Manager, General Motor’s Saturn Division -- Page 9



CHAPTER 2 – Seeking a Path to Success

MARK VICTOR HANSON --  Motivational Speaker; Author of The One Minute Millionaire: The Enlightened Way to Wealth -- Page 15

JERRY KRUEGER --  Director of Corporate Marketing, Gallup Organization -- Page 17

EMILY KILLHAM --  Performance Outcome Consultant, Gallup Organization -- Page 17

DANIEL WEINFURTER --  CEO, Capital H Group -- Page 18-19



CHAPTER 3 – Deciding to Stay and Prevail

NATHANAEL FAST --  Assistant Professor of Management and Organization, USC Marshall School of Business -- Page 30

SERENA CHEN --  Psychologist, UC Berkley  -- Page 30

STEPHEN M. POLLAN --  Career Counselor, Author of Lifescripts -- Page 32

MARK LEVIN --  Author of Lifescripts -- Page 32

CYNTHIA SHAPIRON --  Career Strategist; Author of Corporate Confidential: 50 Secrets Your Company Doesn’t Want You To Know -- Page 34

JACQUELINE S. MARTIN --  Former CEO, United Way of Texas Gulf Coast -- Page 39

DAVID AUSTIN, II --  President and COO, ContextWare -- Page 40

MOLLY SELVIN --  Associate Dean for Interdisciplinary Programs, Southwestern Law School -- Page 40

MILTON MOSKOWITZ --  Coauthor of The 101 Best Companies to Work for in America -- Page 42

ROBERT SUTTON --  Professor of Management Science and Engineering, Stanford School of Engineering -- Page 42



CHAPTER 4 - Identifying Your Workplace Environment

GRAHAM BOWLEY --  Writer, The New York Times; former Brussels Bureau Chief, The International Harold Tribune -- Page 52

DAVID JOLLY --  Business and Finance Writer, The New York Times -- Page 52

DAN GILLIGAN --  President, Petroleum Marketers Association; Interviewed on 60 Minutes -- Page 52

MICHAEL W. MASTERS --  Managing Member/Portfolio Manager, Masters Capital Management; Interviewed on 60 Minutes -- Page 53

MICHAEL T. KLARE --  Professor/author of Rising Powers, Shrinking Plant: The New Geopolitics of Energy and Blood Oil -- Page 53

DEAN BAKER --  Co-director, Center for Economic and Policy Research -- Page 54

JOEL C. CANTOR --  Robert Wood Johnson Foundation; Coauthor of article in DataWatch -- Page 54

NANCY L. BARRAND --  Robert Wood Johnson Foundation; Coauthor of article in DataWatch -- Page 54

RUDOLPH A. DESONIA --  Robert Wood Johnson Foundation; Coauthor of article in DataWatch -- Page 54

ALAN B. COHEN --  Robert Wood Johnson Foundation; Coauthor of article in DataWatch -- Page 54

JEFFREY C. MERRILL --  Professor, Columbia School of Public Health; Coauthor of article in DataWatch -- Page 53

HERB KOLH --  U.S. Senator (D-Wisconsin) -- Page 56

EUN KYUNG KIM --  Writer, Gannett News Service -- Page 57

LINDA SPRINGER --  Director, U.S. Office of Personnel Management -- Page 56

EVELYN GANZGLASS --  Director, Workforce Development for the Center of Law and Social Policy  -- Page 60

KEVIN OSBORNE --  Writer, CityBeat.com -- Page 63

SUSAN H. GEBELEIN --  Coauthor of Successful Manager’s Handbook -- Page 64

LISA A. STEVENS --  Coauthor of Successful Manager’s Handbook -- Page 64

CAROL J. SKUBE --  Coauthor of Successful Manager’s Handbook -- Page 64

BRIAN L. DAVIS --  Coauthor of Successful Manager’s Handbook -- Page 64

LOWELL W. HELLERVIK --  Coauthor of Successful Manager’s Handbook -- Page 64

RONALD B. STANDLER --  Author of History of At-Will Law in the USA -- Page 67

ROSS RUNKEL --  Founder of Law Memo; Professor of Law Emeritus, Willamette University College of Law -- Page 67

ROBERT B. REICH --  Former U.S. Secretary of Labor -- Page 68

DAVID R. FRANCIS --  Columnist, Christian Science Monitor -- Page 68

ESTHER KAPLAN --  Former Senior Editor, The Nation; Author of With God on Their Side: George W. Bush and the Christian Right -- Page 68

LYNN FRANCO --  Director, Federation of Independent Business -- Page 70

HANAH CHO --  Business Writer, The Baltimore Sun -- Page 70

LINDA CHAVEZ-THOMPSON --  Executive V.P., AFL-CIOs -- Page 70

GABRIELA LEMUS --  Executive Director, Labor Council for Latin American Advancement -- Page 70

ALEX JOHNSON --  Reporter, MSNBC -- Page 71

ROBERT HERBERT --  Reporter ,The New York Times -- Page 72

ANTONIA JUHASZ --  Author of The Bush Agenda: Invading the World, One Economy at a Time -- Page 72

SALLY KOHN --  Principal, Campaign for Community Values -- Page 72



CHAPTER 5 - Surviving in an Antagonistic Environment



CHAPTER 6 - Maintaining in a Contentious Environment

PETER EICHENBERGER --  Writer, The Independent Weekly  -- Page 91

EVA JENKINS --  Founder and Consultant, VIP Innovations; Coauthor of article in MarketWatch -- Page 98-99

ANDREA COOMBES --  Writer, MarketWatch -- Page 99

DR. GARY NAMIE --  Psychologist and Senior Consultant, The Work Doctor -- Page 99



CHAPTER 7 - Progressing in a Benign Environment



CHAPTER 8 - Thriving in a Supportive Environment

KEN BLANCHARD --  Consultant, Author of The One Minute Manager -- Page 112

GREGORY B. CALHOUN --  President and CEO, Calhoun Enterprises -- Page 115

JIM DUNN --  Writer, Business Alabama  -- Page 116

JIM CLEMMER --  President, The Clemmer Group -- Page 118

PENELOPE TRUNK --  Finance Expert and writer, Yahoo Finance; Author of Brazen Careerist: The New Rules for Success -- Page 119

JEFFREY M. SALTZMAN --  CEO, OrgVitality; Associated Fellow at the Center for Leadership Studies, School of Management at Binghamton University -- Page 119



CHAPTER 9 - Leveraging Control in Any Environment

JON STEWART --  TV Host, The Daily Show -- Page 123

GEORGE WILL --  Commentator, The Washington Post -- Page 123

GEORGE STEPHANOPOULOS --  TV Host, ABC News This Week -- Page 123



CHAPTER 10 - Reinforcing Your Foundation

DEBRA FELDMAN --  Executive Talent Agent, JobWhiz -- Page 139

TOM HOPKINS --  Author and Sales Trainer, Tom Hopkins International -- Page 145

OPRAH WINFREY --  Actress and Television Personality -- Page 145

PIERE M. COUPET --  Founder and CEO, NetWeb Elite Solutions -- Page 146



CHAPTER 11 - Strengthening Your Image

LESLIE CHARLES --  Speaker, Training Works; Author of Why Is Everyone So Cranky? -- Page 158

DALE COLLIE --  Speaker and former US Army Ranger -- Page 160

DR. PHIL MCGRAW --  TV Host, Dr. Phil Show -- Page 161

JONAH LEHRER --  Author of How We Decide -- Page 163

AP DIJKSTERHUIS --  Pyschologist, Radboud University Nijmegen -- Page 163

RICK TATE --  Consultant and Senior Managing Partner, Impact Achievement Group -- Page 164

JULIE WHITE --  Impact Achievement Group -- Page 164

JANET H. CHO --  Article appeared in Newhouse News Service -- Page 165

MIKE SHANAHAN --  President, Cadco Ltd.; Case study reported by Productivity, Inc. -- Page 170

MARSHALL GOLDSMITH --  Global Business Consultant; Author of article in Talent Management Magazine -- Page 171

CARTER MCNAMARA --  Principal, Authenticity Consulting Communications -- Page 172

JEFF HARLIG --  Founder, Words @ Work Consulting -- Page 172

JOAN LLOYD --  Executive Coach and Organizational Consultant, Joan Lloyd and Associates -- Page 182

KATHERINE CROWLEY --  Coauthor of Working With You Is Killing Me -- Page 185

KATHI ELSER --  Coauthor of Working With You Is Killing Me -- Page 185

ROBERT BACAL --  Conflict Management Consultant, Bacal & Associates  -- Page 186



CHAPTER 12 - Assuming Responsibility with Less Risk



CHAPTER 13 - Using Documentation to Your Advantage



CHAPTER 14 - Recognizing Traps and Manipulation



CHAPTER 15 - Establishing Your Workplace Survival Plan



APPENDIX A - Workplace Survival Plan and Checklist



APPENDIX B - Sample Workplace Survival Plans



APPENDIX C - Traps and Manipulation Techniques

JACK PACHUTA --  Speaker, Management Strategies; Adjunct Faculty, Cardinal Stritch University; Senior Faculty, Keller Graduate School of Management -- Page 314

JEREMY GRANT --  Asia Regional Corporate Correspondent, Financial Times -- Page 315

RICHARD L. FRICKER --  Writer, Consortium News; Author of The Last Day of The War -- Page 316

ROBERT GREENWALD --  Movie Producer, Brave New Films; Director of Wal-Mart: The High Cost of Low Prices -- Page 321

NIALL FERGUSON --  Reporter, The Los Angeles Times  -- Page 327

JOHN PERKINS --  Former Consultant, Chas T. Main; Author of Confessions of an Economic Hit Man -- Page 327

AMY GOODMAN --  Investigative Reporter; Radio Host, Democracy Now!; Coauthor of The Silenced Majority -- Page 327

RITA RISSER --  Attorney and Founder, Fair Measures -- Page 328-329

ARI SHAPIRO --  International Correspondent, NPR -- Page 329



APPENDIX D - Quick Reference Charts



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